Terms of use

Last updated 7 October 2026. These terms are an agreement between you, the parent or guardian, and [companyName]. Please read them together with our Privacy notice.

1. About us

Myndzet is run by [companyName] (company number [companyNumber]), of [address]. You can contact us at [email].

2. Who can use Myndzet

You must be 18 or over to create an account. Your children use Myndzet through your account. By creating an account you confirm you are a parent or legal guardian of the children you add, or that you have their parent's or guardian's permission.

3. What Myndzet is, and what it is not

• Myndzet provides practice questions and progress reports in areas such as English, maths and reasoning. We write our own questions. They are not taken from real tests, and they are in the style of 11+ papers, not copies.
• We do not guarantee that using Myndzet will improve your child's marks, help them pass any test or win a school place.
• We are independent. Myndzet is not connected with, or endorsed by, any exam provider, local authority or school. We mention tests and schools only to describe what a family may be preparing for.
• Information about test dates, scoring and rules comes from public sources and can change. Always check the official source, such as your local council, before relying on it.

4. Private beta

While Myndzet is in private beta it is free to use by invitation. It may contain mistakes, features may change or be withdrawn, and we welcome your feedback. We will tell you before paid plans start and you will not be charged without agreeing to a price.

5. Paid plans

When paid plans start, the planned prices are £9.99 a month or £79.99 a year, including VAT where it applies, with a 7-day free trial. Before you pay, we will show you the price and what is included. Payments are taken by Stripe. Plans renew automatically until you cancel.

• Cancelling. You can cancel at any time. If you cancel during the free trial you will not be charged. After that, your plan ends at the end of the period you have already paid for.
• Your cancellation rights. Because Myndzet is digital content that we start to supply straight away, the usual 14-day right to cancel ends once you have started using it. We will, however, consider any refund request fairly. Nothing in these terms affects your legal rights.
• If a plan ends. Your children's access locks straight away. We keep their information for 30 days so you can return, then delete it, as set out in the Privacy notice.

6. Your account

• Give us accurate information and keep your password and your children's PINs private.
• Choose usernames for your children that are not their real names. Please do not use their real names.
• Tell us straight away if you think someone else has used your account.
• You are responsible for what happens under your account, including how your children use Myndzet.

7. Using Myndzet properly

Please do not:

• try to get into other families' accounts or to interfere with the service;
• copy, resell or publish our questions or passages, or use software to collect them in bulk;
• put links, contact details or unsuitable language into any text that a child can see; or
• use Myndzet for anything unlawful.

We may block text that breaks these rules, and we may suspend an account that does.

8. Our content

We own, or have permission to use, the questions, passages, designs and software in Myndzet. Some reading passages come from books that are in the public domain, and others we wrote ourselves. You may use Myndzet for your family's own personal practice. All other rights are reserved.

If you spot a mistake in a question, please use the "Report a mistake" button. It helps every child who uses the service.

9. If something goes wrong

We work hard to keep Myndzet available and accurate, but we cannot promise it will always be free from interruptions or errors. We will always take reasonable care. We do not exclude or limit our liability for death or personal injury caused by our negligence, for fraud, or for anything else the law does not allow us to limit. Subject to that, we are not responsible for losses we could not reasonably have foreseen, and our total responsibility to you for any one problem is limited to the amount you paid us in the 12 months before it. Your legal rights as a consumer are not affected.

10. Ending your account

You can delete your account at any time. We may suspend or close an account if these terms are broken, and we will tell you why unless the law stops us.

11. Changes

We may update these terms, for example when we add features or paid plans. We will email you before a change that matters takes effect. If you do not agree, you can cancel and delete your account.

12. Complaints and the law

If you have a complaint, please email [email] and we will reply within 14 days. These terms are governed by the law of England and Wales, and the courts of England and Wales can deal with any dispute, although if you live in Scotland or Northern Ireland you may also use your local courts.